Then, follow the on-screen prompts to set your device up.įor troubleshooting purposes, it's recommended not to immediately re-download all previously installed apps onto the device. Factory Data Reset, review the reset details,Īfter completing the reset steps, allow a few minutes for your device to restart.
So you've tried everything, and your device is still having issues.Ī factory data reset will erase all information from your device and will require you to sign back into all accounts, so be sure that you know all your account passwords and that you've backed up any important content before completing this step.įor help backing up your content, check out vzw.com/cloudįor most Android devices, a Reset can be completed by going to:
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